2. Promoting novel approaches to process improvement

Historically, efforts to innovate in healthcare have targeted the creation of new products, such as biopharmaceuticals and devices. Moving forward, the industry must develop similar capabilities with respect to continuous process improvement.

A. Recognizing the importance of process improvement:

Healthcare leaders must recognize the significant potential of process improvement to increase value in healthcare. Read more

B. Creating incentives to engage in improvement:

All parties, including providers and patients, must be incentivized to engage in improvement efforts. Read more

C. Framing failure as an important part of success:

“Failure” must be viewed not as an obstacle to progress, but as a critical component to the success of continuous improvement. Read more

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