Wolbach UX in the Beginning
The original Harvard Library Lab proposal from Wolbach included a depiction of what the future Wolbach UX Lab might look like. The image below, by Geraldine Barney, is based on a similar lab at the Brown University Library where a Microsoft Surface table running Garibaldi on the Surface software is used together with a large flat panel display (see Garibaldi Project on Microsoft Surface). The original software from the Brown Graphics Group (developed for the first Microsoft Surface table) allowed users to drag snapshots of images or whole images from the Surface to the larger display.
Figure 1: Future Wolbach UX Lab
Later Use Cases
Moving forward, the project team worked to address two scenarios: access to collections and improving awareness.
The first scenario, access to collections, points to a number of situations where a library patron might want to access material in special collections but is not able to due to library hours or limited service. In this scenario, the patron would be able to access material despite these limitations using a Surface application. In fact, the patron would be able to do more with the digital copy of the original material using Wolbach's modified version of LADS, by viewing the material in greater detail, easily taking snapshots and including annotations.
Figure 2: Library Special Collections Closed
Figure 3: Patron Accesses Special Collections Materials Using Surface & Application
For the second scenario, the group imagined that library patrons could use the Surface table to discover cutting edge research taking place at the Center for Astrophysics. The Surface application would pull content from a departmental site and incorporate it into the current awareness interface. Often, researchers express their desire to learn what else is happening at the Center outside of their area of interest.
While addressing this scenario though, we found that it led us to two divergent cases. One group was particularly interested in using the software and the Surface table for conference settings and other events. The other group was interested in possibly using the software and the table with their video wall, but the more likely goal would be to create a museum exhibit.