How to Access

You can also go directly to harvard.qualtrics.com and log in with your HarvardKey.

About

Qualtrics allows users to easily create surveys, collect and store data, and produce reports. Some of its capabilities include the following:

  • a wizard to help build surveys, requiring no prior training
  • dozens of sample surveys on various topics to customize for your own use
  • integrated graphics and statistical tools
  • ability to download data into Excel or SPSS with the full syntax retained

New for Fall 2016!

Qualtrics has an updated user interface with a new layout and design and has added new featuresSee what’s changed!

Support and Training

Harvard’s contract with Qualtrics includes direct phone and email support:

If your question is Harvard-specific, Qualtrics Support will contact us and we’ll work together to get an answer for you.

FAQ

Who can use Qualtrics?

Qualtrics is available to all current Harvard affiliates, except those in the Harvard Medical School, Harvard Dental School, or Harvard Business School. HMS/HSDM users can learn more about their local Qualtrics offering on the HMS Education Computing site, and can contact Education Computing for assistance.

XID users also cannot access Qualtrics through this license.

If you believe that you should be able to access Qualtrics, please contact ithelp@harvard.edu and we'll verify that your Harvard account is configured correctly.

What is the cost to use Qualtrics?

HUIT provides Qualtrics access free of charge.

Can I send my surveys to non-Harvard affiliates?

Yes! You can send your surveys out to anyone via email, social media, QR code, or even add a link to your web site.

Can I require respondents to log in to take my survey?

Yes! Please review this helpful documentation about how to require users to log in to complete your survey.

If I leave Harvard, may I take my surveys and data with me?

You can read more about the Qualtrics transfer process here and Harvard's Research Retention Policy here.

How do I get started?

You can start by clicking the “Get Started” button above or by visiting harvard.qualtrics.com. If you’re not already logged in, you’ll be prompted to authenticate. After logging in, you’ll be taken directly to the survey creation page.

Who do I contact for help or training?

Harvard’s contract with Qualtrics includes direct phone and email support:

(800)340-9194 (9am–8pm EST)

support@qualtrics.com (24/7)

Qualtrics also provides training through Qualtrics University.

What sort of security considerations are there?

The HUIT Security Office has created a guide that highlights key considerations with regard to security when using Qualtrics.

Keep in mind:
1. Collect only the data you need.
2. Only Access Qualtrics From Trusted Devices.
3. Collaborate with people you trust.
4. Give the appropriate rights to the appropriate collaborators.
5. Use calendar reminders to remember to add, edit, or remove collaborators.
6. Share your survey link responsibly.
7. If you have a concern, bring it to HUIT Security.

For more information, read the full HUIT Security Guide for Qualtrics.

How do I make my surveys accessible?

Qualtrics has a feature that can check to see if your survey complies with accessibility standards. For more information about this settings, please read the Qualtrics documentation about accessibility