Latest News

RCE outage

July 8, 2014

We experienced an unscheduled network connectivity outage today from 11AM-12PM due to a problem with the HUIT router. HUIT has resolved the problem and all HMDC services have been restored.

Unscheduled RCE outage: Mon June 16 10:47am

June 16, 2014

While troubleshooting an issue with an independent RCE node, a configuration change caused NX sessions to be interrupted. If you are reconnecting to your lost NX session, you should now be able to resume the previous session. Please contact support@help.hmdc.harvard.edu if you had cluster jobs running and are unable to resume your NX session. SSH logins should not have been affected.

June 8-9 Maintenance Complete

June 9, 2014

We have completed our maintenance and all services are online and available.  Here are some highlights of what we accomplished during the maintenance:

*Removed old RCE5 compute node equipment and migrated new RCE6 equipment into our cluster rack.

*Migrated all RCE project and home volumes from our old back-end storage to our new cluster storage hardware.   The new cluster storage will allow us to scale into the Petabytes.  

Unplanned DNS Outage

May 21, 2014

There was an unplanned outage today (Wed May 21) at 5pm lasting approximately until 5:15pm. This was caused by a misconfiguration of DNS. This issue has now been resolved. We apologize for any confusion or inconvenience this caused. If you have any questions or concerns, please contact us at support@help.hmdc.harvard.edu. Thank you.

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