As many of you are aware we scheduled an outage to most HMDC hosted services including RCE, DVN, CGA, Web, DB. This outage was necessary to patch a very serious bug in the core library of the Linux OS we use. The reboots were successful and all services are running and available. We apologize for any inconvenience this may have caused. HMDC Ops staff
Things to check if you are unable to connect to the RCE:
Is there an active outage? We post any outages to the RCE itself, our RCE calendar, and to our outages mailing list in advance of planned maintenance windows. You can also check the HMDC status page. For more information, please see our page on RCE outages.
Are you over quota? If your home directory goes over 2GB, you won't be able to log in to a RCE desktop. Log in via SSH to clean up your home directory. See, How Do I Check My Quota? for more information.