RCE user's should perform the following tasks to coincide with the NoMachine upgrade on the RCE:
- Due to configuration changes made by NoMachine, local settings from old versions of NX may cause problems with your RCE connection. To clear your settings, delete your ".nx" folder. A new folder will be created automatically. Unfortunately you will need to re-create your RCE connection.
Things to check if you are unable to connect to the RCE:
Is there an active outage? All outages are posted to the outage notifier (the widget in the top right of your RCE session), the RCE calendar, and to our outages mailing list in advance of planned maintenance windows. You can also check the HMDC status page. For more information, visit our RCE outages page.
Are you over quota? If your home directory goes over 2GB, you won't be able to log in to a RCE desktop. Log in via SSH to clean up your home directory. See, How Do I Check My Quota? for more information.