Harvard University IT security personnel discovered an intrusion on their network. As a precaution they are requiring users to change their passwords. HMDC systems were *not* attacked and no intrusion of our systems has been detected. However, in following best practice in an intrusion event we are requiring RCE users to also change their passwords. Some of you may have recently changed passwords, and we apologize for any inconvenience, but theRead more about RCE Password change in response to recent Harvard security incident
As many of you are aware we scheduled an outage to most HMDC hosted services including RCE, DVN, CGA, Web, DB. This outage was necessary to patch a very serious bug in the core library of the Linux OS we use. The reboots were successful and all services are running and available. We apologize for any inconvenience this may have caused. HMDC Ops staff
Please be aware that Harvard is shutdown from 12 noon Wed 12/24/2014 until 9am Mon 1/5/2015. HMDC staff will be monitoring services and providing best-effort response. Other help services will be limited during the break. Happy New Year! HMDC and RCE Services.
As many of you are aware the NX4 web client is prone to crashing and corrupting RCE sessions. We recommend against using the web client and instead you should use the desktop client. Instructions for downloading and installing the NX4 desktop client can be found here: http://projects.iq.harvard.edu/rce/nx4_installation
Update: 13:15 - HUIT discovered the issue is on some old firewall equipment that they are in the process of migrating and retiring. The network is currently stables, but it may be possible we will see further latency as they work through this issue.
As of 10:00am this morning (Sept 22nd) we are experiencing networking issues; connection to the RCE will be intermittent if not completely unavailable. We are working with Harvard University IT to resolve the issue as quickly as possible. We apologize for the inconvenience.
CGIS Knafel is experiencing network issues, anyone trying to connect to the RCE or other HMDC hosted services during this time may have experienced slow performance or may have timed out. See the message below from HUIT: