HMDC has identified the recent issues with Stata as potentially being related to licensing restrictions. Unfortunately Stata the application does not provide or log the specifics of the issue, but we are working with the vendor to resolve the problem ASAP. We apologize for the inconvenience to our users, and thank you for your patience. We hope to have Stata up and working by this afternoon. This announcement will be updated accordingly.
UPDATE 7/14: Unfortunately we have yet to resolve the issue and continue to work with the vendor.
On Wed morning Dec 23, HMDC staff were forced to restart our HTCondor resource manager. The resource manager controls all of the jobs submitted to the RCE cluster. Restarting the resource manager terminates all running jobs. We are sorry for any inconvenience this may have caused, but was necessary since no new jobs could be submitted.
RCE user's should perform the following tasks to coincide with the NoMachine upgrade on the RCE:
- Due to configuration changes made by NoMachine, local settings from old versions of NX may cause problems with your RCE connection. To clear your settings, delete your ".nx" folder. A new folder will be created automatically. Unfortunately you will need to re-create your RCE connection.
Harvard University IT security personnel discovered an intrusion on their network. As a precaution they are requiring users to change their passwords. HMDC systems were *not* attacked and no intrusion of our systems has been detected. However, in following best practice in an intrusion event we are requiring RCE users to also change their passwords. Some of you may have recently changed passwords, and we apologize for any inconvenience, but theRead more about RCE Password change in response to recent Harvard security incident
As many of you are aware we scheduled an outage to most HMDC hosted services including RCE, DVN, CGA, Web, DB. This outage was necessary to patch a very serious bug in the core library of the Linux OS we use. The reboots were successful and all services are running and available. We apologize for any inconvenience this may have caused. HMDC Ops staff
Please be aware that Harvard is shutdown from 12 noon Wed 12/24/2014 until 9am Mon 1/5/2015. HMDC staff will be monitoring services and providing best-effort response. Other help services will be limited during the break. Happy New Year! HMDC and RCE Services.