News

RCE Upgrade

July 22, 2015

RCE user's should perform the following tasks to coincide with the NoMachine upgrade on the RCE:

- Due to configuration changes made by NoMachine, local settings from old versions of NX may cause problems with your RCE connection. To clear your settings, delete your ".nx" folder. A new folder will be created automatically. Unfortunately you will need to re-create your RCE connection.

- On Windows: C:\Users\username\.nx
- On Mac: /Users/username/.nx
- On Linux: /home/username/.nx

RCE Password change in response to recent Harvard security incident

July 2, 2015

Harvard University IT security personnel discovered an intrusion on their
network.  As a precaution they are requiring users to change their passwords.
HMDC systems were *not* attacked and no intrusion of our systems has been
detected.  However, in following best practice in an intrusion event we are
requiring RCE users to also change their passwords.  Some of you may have
recently changed passwords, and we apologize for any inconvenience, but the

Urgent HMDC patching and reboots

February 3, 2015

As many of you are aware we scheduled an outage to most HMDC hosted services including RCE, DVN, CGA, Web, DB.  This outage was necessary to patch a very serious bug in the core library of the Linux OS we use.  The reboots were successful and all services are running and available.  We apologize for any inconvenience this may have caused.  HMDC Ops staff

Holiday Schedule

December 24, 2014

Please be aware that Harvard is shutdown from 12 noon Wed 12/24/2014 until 9am Mon 1/5/2015.  HMDC staff will be monitoring services and providing best-effort response.  Other help services will be limited during the break.  Happy New Year!  HMDC and RCE Services.

NX4 upgrade, plus R 3.1 & Matlab 2014b

October 21, 2014

Today we upgraded NX4 to the latest release which we hope will resolve the stability issues we have been experiencing, especially with the web client.

During the outage we also took the opportunity to upgrade R to version 3.1 and installed Matlab release 2014b.

Network Outage

September 22, 2014

Update: 13:15 - HUIT discovered the issue is on some old firewall equipment that they are in the process of migrating and retiring.  The network is currently stables, but it may be possible we will see further latency as they work through this issue.

As of 10:00am this morning (Sept 22nd) we are experiencing networking issues; connection to the RCE will be intermittent if not completely unavailable. We are working with Harvard University IT to resolve the issue as quickly as possible. We apologize for the inconvenience.