Printing Overview

Printing - Overview

We install, troubleshoot, maintain, and recycle printers for all affiliates. We support many brands and models of printers and are happy to assist with your printing needs.

Please note that wireless networking of printers is not supported on the Harvard network. This feature requires services that are best suited to home networks and cannot be used on campus. 

If you would like a printer installed or are experiencing printing trouble please contact us.

Configuring Duplexing

Printing on both sides of a sheet of paper is commonly referred to as duplex printing. Most printers at the University are equipped with a duplex option. We recommend that duplex printing be used to save paper.

If you are having trouble printing duplex or have printing questions, please contact us.

Installing a Local Printer

To install a local printer, please refer to the instructions provided by the manufacturer. We highly recommend HP brand printers for their ease of use, longevity, and availability of consumables. If you have any questions about or trouble installing a local printer, please contact us.

Printing from Home

In addition to using Harvard printers on campus, you should be able to print to any networked printers from your home machine. This works by using the FAS VPN (virtual private network), which makes your home computer think it is on a Harvard network, bypassing any security measures that would normally prevent you from seeing your networked printers.

 

Printing Supplies and Resources

We recommend genuine HP printers and consumables for both desktop and network printing.

We do not supply printer toners for CGIS affiliates, to order printer supplies please contact your local purchasing agent or administrator for help. We are happy to offer advice on which supplies best fit your particular printer. Please contact us if you have questions about supplies for your printer.
 

Troubleshooting Network Printing

If you are having trouble with a network printer, please turn the printer off and back on. Try rebooting your machine and checking the printer for an error messages. If these steps do not resolve the issue please contact us for assistance.