Our products and services are governed by the policies described in this section. Members of our user community must agree to abide by the relevant policies before making use of any HMDC-hosted service or application. In addition to our policies, users are also subject to any policies enforced by our parent organizations, which include the Institute for Quantitative Social Science, the Faculty of Arts and Sciences, and Harvard University.
If you find that any of these policies imposes an intolerable constraint upon your work, please contact us. We will do our best to design a workflow that meets your needs while conforming to the necessities of security, manageability, and IT best practices.
Our computing infrastructure is a shared resource, supporting concurrent access by many users. As a result, however, we must enforce some basic guidelines for behavior and interaction to provide each user with the optimal environment for individual or collaborative research. In addition, we are proud to publish the standards of conduct to which we hold ourselves. Read more about Usage Policies to find out what we expect from our users and ourselves.
Back Up Policies
In addition to protecting the data on our systems from inappropriate access, we also follow industry best practices to safeguard against inadvertent or unforeseen data loss or corruption. A significant advantage of working in the Research Computing Environment offers is that most information in the RCE is backed up automatically by our infrastructure. Read more about Back Up Policies to learn how we keep your data safe.
Web Privacy Statement
The following discloses our information gathering and dissemination practices for this web site (support.hmdc.harvard.edu).
Our web server software generates logfiles of the IP addresses of computers that access this web site and of what files they access. These web server logs are retained on a temporary basis and then deleted completely from our systems.
Use of Information
We use your IP address and files you access to help diagnose problems with our server and to administer our Web site by identifying (1) which parts of our site are most heavily used, and (2) which portion of our audience comes from within the Harvard network. We also use this information to tailor site content to user needs, and to generate aggregate statistical reports. At no time do we disclose site usage by individual IP addresses.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Contacting the Homepage
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact us by using our form: http://support.hmdc.harvard.edu/contact.
This web site may contain links to other web sites. We are not responsible for the privacy practices or the content of such web sites.
Changes to this Policy
An announcement of any changes to this policy will be posted prominently on the first page of our web site for three months before any changes go into effect.
The effective date of this policy was November 1, 2009.