We provide direct hardware and warranty support for most office printers. This includes interacting with printer manufacturers to fix broken or malfunctioning printers, as well as assistance with a variety of every-day configuration and usage problems. Some of the more common issues we assist with include:
Configuring printers on the Harvard network
Setting up and installing new printers
Diagnosing and resolving print quality issues
Clearing paper jams
In addition to support available directly from us, many common printer problems can be solved by working through our Printing How-to pages. If you are a CGIS affiliate and need help with a printing problem, please contact us.