Kathy Pham is a computer scientist, product leader, and researcher on ethics and technology. She has held roles in product management, software engineering, data science, and leadership in the private, non-profit, and public sectors. Her work has spanned Google, IBM, Harris Healthcare, and the federal government at the United States Digital Service at the White House, where she was a founding product and engineering member. She...
Wexner Building, 4th Floor, Room 434, Harvard Kennedy School
Dr. Miriam E. Sweeney (University of Alabama) and Dr. Melissa Villa-Nicholas (University of Rhode Island) join us for a conversation on virtual assistants; and how virtual agents are increasingly integrated as ‘user-friendly’ interfaces for e-government and commercial services. This research investigates the case study of the virtual assistant, ‘Emma’, that is integrated into the United States Citizenship and Immigration Services (USCIS) website. This research has implications for how citizen-consumers are made informationally ‘legible’ to the state through their engagement with digital technologies for government services.
Please join Shorenstein Center Visiting Fellow, Jim Cashel, for a study group that will explore what happens as the next three billion people come online over the next three to five years. This study group will look at what is happening regarding internet extension currently, what are the opportunities that arise, and what are the main challenges. Miss the first meeting, not a problem. Join the conversation any time this semester.
JFK Jr. Forum (79 John F Kennedy St, Cambridge, MA)
Join us for a conversation in the John F. Kennedy Jr. Forum at the Institute of Politics for a conversation on the effect of AI on labor policy and the future of work in the U.S. with confirmed panelists Jason Furman and Mary L. Gray, and moderator David Eaves.
Please join David Eaves for a conversation with Sahil Sanghvi and Dan McConnell (from Booz Allen Hamilton’s Strategic Innovation Group) on combining social media, mobile, advanced analytics, cloud, blockchain, and the Internet of Things (IoT) with modern techniques including user-centered design, Agile, and DevSecOps to provide powerful digital solutions across the federal government.
Join us for a lunchtime seminar with Tanvi Ratna, 2019 India-U.S. Fellow at New America, on the potential and the policy considerations of blockchain in India. The presentation will be followed by a 15-minute Q & A with Tanvi Ratna and digital HKS fellow, Richard Pope.
Please join us for a conversation with technologist and civil society advocate Nikhil Pahwa. He will share how the privacy, equity, and access debates are evolving in India; and what the future holds for Aadhaar and the India Stack from a civil society perspective.
Please join Shorenstein Center Visiting Fellow, Jim Cashel, for a study group that will explore what happens as the next three billion people come online over the next three to five years. Most of those coming online are from poor, rural communities in developing countries. This study group will look at what is happening regarding internet extension currently, what are the opportunities that arise, and what are the main challenges.... Read more about New Study Group: N3B (Next Three Billion) #internet #mobile
Please join us for a conversation with digital HKS senior fellow, Yasodara Córdova, and Brazilian scholar and Ph.D. candidate, Sérgio Barbosa, on lessons learned from the use of WhatsApp during the 2018 Brazilian presidential elections. Before being used to share misinformation, WhatsApp, a tool that evokes trust and intimacy among Brazilian users, was used for civic engagement in the biggest strike Brazil has ever seen. What can we learn from these two very different use cases of WhatsApp?... Read more about WhatsApp and the Brazilian Elections: Weapon or Tool?