The following FAQs address questions that may arise when using the guidelines and templates in the Exhibitions & Loans Documentation offered by Preservation Services. If your question is not answered here, please contact preserve_wpc@harvard.edu.

## Do we have to abide by these guidelines?

Preservation Services guidelines are recommendations based on expert knowledge, cross-disciplinary research, and negotiations with key stakeholders such as Harvard's Office of the General Counsel and Risk Management & Audit Services (RMAS). We do not have the authority to require adherence to these recommendations, but the guidelines explain that if you choose not to follow them, you may be increasing the risk of damage or loss to the collections, and consequently may invalidate portions of the insurance policy that covers your collections.

[Coming Soon]

## What is none of the packing and transport options applies neatly to the collection item in questions (i.e. odd sizes, special environmental or handling needs)?

Talk to a conservator about odd sizes and special needs. We cannot cover all possibilities in the guidelines, and you will get the best advice for an item’s particular situation by speaking directly with a conservator.

## What's the best way to charge the borrower for the costs of loan?

Many libraries choose to bill the Borrower for a loan differently. In general you have two options: 1) have vendors charge the Borrower directly, or 2) incur the costs associated with the loan and bill the Borrower for reimbursement. Many libraries find the first option simpler and prefer to utilize it whenever possible.