Backup Policies

Except where otherwise stated, HMDC-provided storage services are backed up by default. The schedule and retention policy varies depending on the aplication.

Generally, back ups are retained for 3 months.  The highest chance of success for recovering a file occurs if it exists on disk for 24 hours and HMDC is notified as soon as possible when corruption or deletion occurs.

Regardless of how old or new lost data is, always contact us and we will do our best to recover what we can.

For additional information regarding custom back up solutions or for assistance determining the backup schedule for different storage, please contact us.